Enterprise-Grade Security
Your data is yours. We protect it with the same infrastructure trusted by the world's largest enterprises.
Your Data. Your Rules.
We believe your data belongs to you — full stop. You retain complete ownership and control at every stage.
You own your data — always
Your business data, client records, and agent configurations belong entirely to you. We are custodians, not owners.
Never shared with third parties
Your data is never sold, shared, or made accessible to any third party. It exists solely to serve your operation.
Full export & deletion
Export all of your data at any time in standard formats. Request complete deletion and we will honour it promptly.
Data residency in your chosen region
Choose where your data is stored. We support regional hosting to meet your compliance and sovereignty requirements.
Controlled Access at Every Level
Every interaction with the platform is authenticated, authorised, and logged. No shortcuts.
Multi-factor authentication
All accounts support MFA, adding a critical second layer of verification beyond passwords.
Role-based access control
Granular permissions for admins, clients, and team members ensure people only see what they need to.
Session management with auto-expiry
Inactive sessions are automatically terminated. Active session management prevents unauthorised access from stale tokens.
Encrypted credential storage
Passwords are hashed using industry-standard algorithms. No plaintext credentials are ever stored or transmitted.
Enterprise-Grade from the Ground Up
Our infrastructure is built on the same foundations trusted by global enterprises and financial institutions.
Enterprise-grade cloud hosting
Hosted on world-class cloud infrastructure with high availability, redundancy, and continuous monitoring.
AES-256 encryption at rest
All stored data is encrypted using AES-256, the same standard used by governments and financial institutions worldwide.
TLS 1.3 encryption in transit
Every data transmission is secured with TLS 1.3, ensuring your information is protected between every endpoint.
Automated backups & recovery
Continuous automated backups with point-in-time recovery. Your data is resilient against hardware failure and human error.
SOC 2 compliant hosting
Our hosting infrastructure meets SOC 2 compliance standards for security, availability, and confidentiality.
Responsible AI, By Design
Your data powers your agents — and nothing else. We enforce strict boundaries around how AI interacts with your information.
No training on your data
AI conversations and client data are never used to train, fine-tune, or improve any external models. Your data stays yours.
Isolated processing environments
Client data is processed in logically isolated environments. There is no cross-contamination between accounts.
Encrypted conversation data
All conversation and interaction data is encrypted and access-controlled with strict audit trails.
You control agent data access
Define exactly what data each AI agent can see and act on. Fine-grained controls ensure agents only access what you permit.
Built for Regulatory Confidence
We take compliance seriously. Our practices are designed to meet the requirements of key privacy and security frameworks.
Australian Privacy Act 1988
Our data handling practices are compliant with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
GDPR-aware data handling
We apply GDPR-informed practices including data minimisation, right to erasure, and transparent processing disclosures.
Regular security audits
We conduct regular internal and third-party security audits to identify and address vulnerabilities proactively.
Incident response procedures
Documented incident response protocols ensure rapid detection, containment, and transparent communication if an issue occurs.
Have enterprise security requirements?
We are happy to walk through our security practices in detail, answer compliance questionnaires, or discuss custom requirements for your organisation.
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